“Steve has a wealth of experience as an appreciative inquiry facilitator. He helped me co-design two events and had an arsenal of tools and exercises that brought my engagements to the next level!”
Matt
XChange Certified Facilitator
What causes a HUMAN SYSTEM to perform at its best?
- Tired of the old “deficit-based” approach to consulting and problem-solving?
- Having difficulty gaining support, buy-in or engagement from all parties on a vision, plan, task or opportunity?
We invite you to experience a whole new approach!
Insight Solutions helps groups of people solve complex problems, create shared vision, craft strategic plans and work more efficiently together, to tackle opportunities.
We build deep connections through the use of powerfully designed questions, storytelling and experiential facilitation. These deep connections bring out the best in organizations and are the essence of what builds a high performance team.
We take a different approach. Instead of asking “what’s wrong?” or “what’s missing?”, we prefer to view the environment through a positive lens and ask “what’s working” and “what strengths do we have?”. We use this approach to help our clients answer a simple question:
How can they perform at their best?
Our Approach
We design meetings and facilitate conversations that lead to powerful outcomes!
Our process is guided by several core principles:
➥ Always focus on strengths
➥ Uncover where systems are operating at their best
➥ Engage the whole system
➥ Develop solutions through a task-oriented experience
Our programs bring together whole groups and systems, in a strength-based environment. We ask powerfully designed questions and use experiential activities to extract the best wisdom from the group and most importantly, deliver results. Programs are co-created with the client to accommodate various group sizes and outcome goals, scaling in length from several hours to half and multi-day retreat style formats.
Researchers have suggested that 75% of change efforts in workplaces fail!
An independent review found that change efforts using an Appreciative Inquiry approach had a 90% success rate!
Click below to read why our approach is so successful and see the results it has generated for leading organizations.
HOW we serve our clients:
Change the way you look at things and the things you look at change.
Our services
In-person and Online
Workshops + Facilitation
Delivering better outcomes, faster & more naturally
Transform your meeting or event in as little as 60-minutes!
Summits + Retreats
Connect | Learn | Evolve
Available in half-day, full-day and multi-day formats depending on group size and outcome goals.
Coaching
Build High Performance
Strength-based group and individual coaching programs for high performers.
Leadership Development
Develop Future Leaders
Programs to develop the next generation of leaders in your organization.
Who we Serve
Small & Large Businesses
Teams & Individuals
Sales Personnel
Professional Associations
Mastermind Groups
Community & Networking Groups
Faith Communities
Board of Directors
Non-profit
Healthcare
Universities
Our proven approach works well with groups of all sizes and can effectively be applied to many different industries.
Contact Us to learn more about programs available in your area of interest.
Trusted By
“Steven exhibits not only leading from the heart but also intimate knowledge and understanding of AI principles. In minutes of hearing my planned event and the area that I was stuck with, he was able to align the goals I had with what was needed for the group and give just the right guidance to help with the completion of the group’s design. Steven not only embodies the principles that align with AI but he is also an example of how powerful this work is through his heart forward approach and amazing presence.”
Csilla
XChange Certified Facilitator
“Realized how fast teams can form and develop.”
“Importance of communication.”
“Chance to work with other members from the department.”
Program Participants
“Steven jumped in to help me design an event I am facilitating at the end of the month. He listened to the background of the company and expectations for the meeting and was able to jump in with clarifying questions and solutions I hadn’t considered. Having someone like Steven to call on and know he’s going to get to the heart of what’s needed quickly is helping me more rapidly grow my business.”
Sally
Business Coach & XChange Facilitator
“Steven creates long lasting results. What makes him really stand out is his unique way of communicating. He uses an empathetic, easy and understandable language in written & verbal communication, making mindset change and new habits in any organization approachable.”
Mirja
XChange Certified Facilitator & Head of Branding/Marketing
“Steven helped me prepare for an AI training I was doing with a Fortune 200 company. He took extra time to help me walk through each piece of my agenda to make sure I was asking the right questions and that overall it made sense. He also supplied me with additional materials from other programs he had done. I know that because of Steven’s coaching, I was totally prepared for my AI training and the results proved it because the company rebooked me.”
Tom
CEO, Lead Facilitator
“After I finished my call with Steve, I found myself smiling as I pondered the amount of value that he delivered. He exemplifies generosity. I look forward to an ongoing partnership. I’m grateful!”
Dan
Principal (Speaker & Facilitator)
“It gave us another opportunity to better understand our teammates’ weaknesses and strengths.”
“Learned a little more how my coworkers think.”
Program Participants
“Steve is a consummate professional who is always ready to lend a hand (and an ear!) with students, faculty and staff. His solid expertise in both resume writing and career/professional development has been invaluable to multiple career events and presentations here on campus. His excellent presentation skills and leadership with emerging professionals’ networking opportunities is vital to the growth and development of our students. They have come to rely on his advice and “real world” experience, providing a great service to not only our department, but our entire university community.”
Aimee
Executive Director, Alumni & Family Engagement
“Steve is definitely a master of his art and a skillful teacher! As a beginner to LEAF, I am immensely grateful for his valuable guidance, astute insight, incredible knowledge and amazing resources. The opportunity to work with Steve on a client proposal was inspiring, motivating, and fun! Because of him, I feel more confident in my abilities, as well as my work. Steve has so much value to offer in this space, and I thoroughly enjoyed the collaboration!”
Jen
Principal Consultant & XChange Facilitator
“Steve is highly motivated, thinking outside the box, while maintaining core values, to create some of the most innovative programs for our Association. His energy inspires and excites those around him. Steve’s original, inventive ideas were acknowledged by ISM International when he received global recognition at the ISM annual conference in Las Vegas, as the 2013 Person of the Year for Creativity and Innovation.”
Charlotte
Professional Association Executive Director
“Steve is a highly intuitive and creative facilitator who designs impactful workshops and events for a wide array of businesses and organizations. His ability to easily establish rapport and trust with groups (large & small) is a direct result of his genuine interest in wanting to inspire others to make a difference in their respective work environments. I also think his ability to generate positive outcomes is a direct result of his in-depth LEAF training, his strong work ethic and extensive corporate and professional background. Steve is my go-to person any time I need a facilitation partner or related counsel and advice.”
Jacque
XChange Certified Facilitator
“Thanks to Steven for a great call which will become a playbook for my business growth going forward. I wrote 5 full pages of notes in less than an hour discussion! Much of what we discussed will apply to anyone looking to build a business around LEAF facilitation!”
Robert
XChange Certified Facilitator
“That we have very knowledgeable people at every level in the department.”
“Communication and critical thinking.”
Program Participants
“I saw a huge opportunity to share LEAF to a fast growing hugely successful company. Yet I had JUST taken LEAF and felt wobbly about expressing what was possible. Steven provided a succinct, impactful, easy to follow introduction to the work that boosted my confidence and reinforced the impact it can make. I recommend his support in your endeavors to share about LEAF!”
Allana Pratt
Intimacy Expert & XChange Certified Facilitator
“I would like to thank you again for the great workshop today. All of the attendees that talked to me afterwards including myself, were pleased with their learning experience. This workshop proved beneficial to our goal of expanding the professional skills and networking capabilities of graduate students.”
Morad
University Coordinator
“Steve is both an incredible coach and brilliant facilitator and guide. His insights, wisdom and deep listening helped me to craft an important workshop with intention, care and attention to detail. Steve is an exceptionally humble, genuine and natural leader who is about you and your team succeeding. I’m exceptionally grateful for his heart-centered guidance.”
Julie
Author, Podcast Host, Speaker & XChange Certified Facilitator
“Everybody had their input and saw that it was valuable and respected.”
“Motivating!”
“Exhilarating!”
“Awesome!”
Program Participants
“Steve has an aggressive and involved method to project management. He is amicable, easily approachable, retains an open approach when entering new projects, and maintains lessons learned from previous experiences.”
Michael
Director of Engineering
“Steve is comfortable facilitating in any environment and his sessions are always engaging. He works with leaders to get an understanding of their specific needs and to design programs that are tailored to each individual situation. Steve’s facilitation style is high energy as he brings people together, gets people telling stories, and connecting around the goals of each session. I have seen him facilitate programs on strategic visioning, driving high performance, and selecting high potentials among others, but no matter what the topic, the audience comes away feeling like they had a great experience.”
Anna
Leadership Facilitator, Consultant and Coach
About Steve
Steve Bouchard is the Founder of Insight Solutions, a firm that serves its clients with the proven, strength-based XChange methodology to facilitate conversations which deliver exponential outcomes. Steve is an XChange Certified Facilitator and a Master Faculty member with the Flourishing Leadership Institute, creators of the XChange method. He has a passion for helping organizations, communities and teams work more efficiently together. Insight Solutions works with clients to construct powerful questions and experiential activities, which are designed to leverage the collective wisdom and best strengths of the group. Experiences can be delivered in the form of retreats, workshops and facilitation engagements.
Steve’s 15 plus years of professional experience include roles with both public and private companies in the areas of Sales, Engineering, Product Marketing & Development, Global Supply Chain, Global Business and Sales Management. Steve has traveled to over 20 countries throughout his career. This diverse experience, coupled with the AI facilitation approach used by Insight Solutions, offers a unique value and different perspective for clients.
In 2015, Steve co-founded Cerno, a company focused on developing high performance culture through adventure based, experiential learning programs. This was where Steve first experienced the power of Appreciative Inquiry and the profound effect it could have on organizations, teams and groups of people.
This realization led Steve to pursue formal training and certification in the application of Appreciative Inquiry. Steve is now a LEAF Certified Practitioner, trained in the experiential facilitation techniques of Appreciative Inquiry, developed by Dr. David Cooperrider, at Case Western University.
Insight Solutions is how Steve now serves clients, which allows him to combine his professional experience with the power of Appreciative Inquiry in the form of Workshops, Retreats and Facilitation.
Steve speaks for universities, professional groups and other organizations. He has served in Board and leadership positions for several non-profit associations. In addition to being a certified facilitator, Steve is a trained career coach, holds a BSE in Electrical Engineering and an MBA in Global Business. He is also a LEED Accredited Professional (AP) with in-depth knowledge of Green Building practices. When Steve isn’t helping clients perform at their best, he enjoys running, cycling and spending time in the mountains. Steve lives with his family in the Charlotte, NC area.
